Frequently Asked Questions

Everything you need to know about shopping with New Leaf Products.

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.

Do you offer international shipping?

Currently, New Leaf Products ships to the United States and Canada. We are working on expanding our delivery options to more countries in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products sustainably sourced?

Yes, at New Leaf Products, we prioritize ethical sourcing and work closely with suppliers who adhere to sustainable manufacturing practices and fair labor standards.